Intelligence

Knowledge Management That Survives Turnover

Sources
New Query
0Knowledge systems
Live Queries
USR-8F2AHow do I request a new laptop?
USR-3C9BWhat are the core hours for remote work?
USR-7D1EWhere is the Q3 financial report?
USR-2A4CWho is the point of contact for the Cloud migration project?
USR-9E5FSteps to reset VPN password
USR-1B8DIs there a template for the weekly status update?
USR-6F3AWhat is the process for submitting a travel voucher?
USR-4C2ELatest security training requirements
USR-8F2AHow do I request a new laptop?
USR-3C9BWhat are the core hours for remote work?
USR-7D1EWhere is the Q3 financial report?
USR-2A4CWho is the point of contact for the Cloud migration project?
USR-9E5FSteps to reset VPN password
USR-1B8DIs there a template for the weekly status update?
USR-6F3AWhat is the process for submitting a travel voucher?
USR-4C2ELatest security training requirements
What is the current leave policy for GS employees?

ADL builds knowledge systems for government agencies where every answer traces to an authoritative source — mapping scattered policy, SOPs, and institutional know-how into structures that survive staff turnover.

80% of processes undocumented. Policy scattered across SharePoint, shared drives, Outlook. 'Current version?' takes two days. ADL maps where knowledge lives and who owns it. Builds systems where every answer traces back to source.

What Knowledge Systems Look Like

SP
Conf
Email
Box
Verified

Source-of-Truth Mapping

We audit which system is authoritative for what, where copies have drifted, and where ownership is unclear or contested.

“Current telework policy requires 3 days on-site…”
HR-Policy-2026.pdf
v4.2 — Jan 2026
J. Martinez
Reviewed — Current

Provenance on Every Answer

Every surfaced result links to its source document, version, and owner — so reviewers can trace any answer back. Auditable by default.

Leave Policy189
Telework Guidelines124
Security Clearance97
FMLA Procedures71
Access Requests65
Travel Policy52
Onboarding Guides48
Benefits FAQ34
Leave Policy189
Telework Guidelines124
Security Clearance97
FMLA Procedures71
Access Requests65
Travel Policy52
Onboarding Guides48
Benefits FAQ34

Structure Matches Operations

Knowledge architecture built from how your teams actually find and use information. Not a taxonomy someone invented in a workshop.

Sources We Consolidate

Your knowledge is scattered across a dozen systems nobody governs. We connect them into a single searchable layer. Nothing migrates.

Document Libraries

Network File Shares

Chat & Channel Files

Email & Attachments

Wikis & SOPs

CRM & Case Data

Service & Case Records

Legacy Systems

Scanned Records

Secure File Sharing

ERP & Records Systems

Unwritten Expertise

Knowledge Management That Outlasts Your Staff

Version Drift Eliminated

Travel Policyv3.0
Leave SOPv2.4
Onboarding Guidev1.1
Telework Policyv2.0

376 federal plans flagged as outdated or duplicative in an audit. We make sure yours aren't among them.

Succession-Proof by Design

Procurement92%
Adjudication67%
Field Ops34%

28% of the federal workforce is 55 or older. Knowledge gets structured before they leave.

AI-Ready Foundation

AI-ReadyReady
StructuredIndexed
Raw DocsRaw

AI retrieval works on clean data. We prepare your knowledge for constrained, auditable outputs.

Search That Replaces the Hallway Ask

Leave policy...
Leave Policy FY26SharePoint
Telework SOP v2Confluence

Interfaces built around the questions your team actually asks.

NARA-Aligned Records Governance

Case FilesPerm
Emails7 yr
Draft MemosTemp
Credentials6 yr

Recordkeeping mandates met. Retention applied. No more guessing record vs. draft.

Ownership Model That Sustains Itself

PolicyJ. Rivera
Quarterly
SOPsM. Kim
Biannual
TrainingS. Lopez
Annual

Every knowledge domain gets an owner, review cadence, and a flag when content goes stale.

Intelligence results that show up in decisions

80%

Of processes in federal agencies remain undocumented — tribal knowledge only.

98 days

Average federal time-to-hire. New staff spend months unproductive. Knowledge unfindable.

$72M

Annual productivity loss for a 30,000-person org due to knowledge management inefficiencies.

Ready to scope your project? We'll map, design, and build the right solution.