Intelligence

Knowledge Management That Survives Turnover

ADL builds knowledge systems for government agencies where every answer traces to an authoritative source — mapping scattered policy, SOPs, and institutional know-how into structures that survive staff turnover.

80% of processes undocumented. Policy scattered across SharePoint, shared drives, Outlook. 'Current version?' takes two days. ADL maps where knowledge lives and who owns it. Builds systems where every answer traces back to source.

What Knowledge Systems Look Like

Source-of-Truth Mapping

We audit which system is authoritative for what, where copies have drifted, and where ownership is unclear or contested.

Provenance on Every Answer

Every surfaced result links to its source document, version, and owner — so reviewers can trace any answer back. Auditable by default.

Structure Matches Operations

Knowledge architecture built from how your teams actually find and use information. Not a taxonomy someone invented in a workshop.

Sources We Consolidate

Your knowledge is scattered across a dozen systems nobody governs. We connect them into a single searchable layer. Nothing migrates.

Document Libraries

Network File Shares

Chat & Channel Files

Email & Attachments

Wikis & SOPs

CRM & Case Data

Service & Case Records

Legacy Systems

Scanned Records

Secure File Sharing

ERP & Records Systems

Unwritten Expertise

Knowledge Management That Outlasts Your Staff

Version Drift Eliminated

376 federal plans flagged as outdated or duplicative in an audit. We make sure yours aren't among them.

Succession-Proof by Design

28% of the federal workforce is 55 or older. Knowledge gets structured before they leave.

AI-Ready Foundation

AI retrieval works on clean data. We prepare your knowledge for constrained, auditable outputs.

Search That Replaces the Hallway Ask

Interfaces built around the questions your team actually asks.

NARA-Aligned Records Governance

Recordkeeping mandates met. Retention applied. No more guessing record vs. draft.

Ownership Model That Sustains Itself

Every knowledge domain gets an owner, review cadence, and a flag when content goes stale.

Intelligence results that show up in decisions

80%

Of processes in federal agencies remain undocumented — tribal knowledge only.

98 days

Average federal time-to-hire. New staff spend months unproductive. Knowledge unfindable.

$72M

Annual productivity loss for a 30,000-person org due to knowledge management inefficiencies.

Ready to scope your project? We'll map, design, and build the right solution.